FREQUENTLY ASKED QUESTIONS
Where can I buy Prototype products?
Portugal and Spain: Your local bike shop can order through our distributor racingcycle.net.
Rest of the world: Check our Distributors page. If your country is listed, your local bike shop can order through the distributor.
If your country is not listed, contact us.
What's your warranty coverage?
PROTOTYPE offers a 3 years warranty.
For more information on coverage, read the full conditions: PrototypeWarranty.pdf (2.3 MB)
Are your products actual prototypes?
No, we picked the name PROTOTYPE precisely as a homage to all the testing, engineering and certifications that each product goes through. Our products not only pass international standards of design, manufacturing, and testing, as well they are extensively tested internally by us and our elite athletes.
Can I personalize my wheels?
Because we understand that every bicycle and rider are unique, we offer custom colored stickers for all of our wheels. These are available in 24 colors (18 standard, 2 metal, 4 fluorescent) and are sold separately for 34,99€ (kit for 2 wheels)…